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(360) 577-11130.05TW ENGAGEMENT RING W. 1CT CUSHION PLAT
Center stone not includedUSPS Priority Mail 2-Day ($0.00) between Friday, June 6th and Saturday, June 7th
Free Pickup in Store Wednesday, June 4th
To be eligible for a return, the item must be returned within 30 days of the original purchase. It must be unworn and if it was altered per the customer's request the fees for the alteration will remain the responsibility of the customer. All Custom and Special Order items are not returnable or exchangeable. All Special Orders are defined as any jewelry item, watch, or gift item ordered that is not part of the Diamond Showcase’s regular inventory or an inventory item altered at the customer’s request.
If you have questions, please don't hesitate to contact us at:
Diamond Showcase
2207 30th Avenue
Longview, WA 98632-4358
Diamond Showcase wants to ensure you are happy with your purchase, and we would be happy to work with you to address any concerns you may have or provide more information about our policies should questions arise.
We offer free 2-day shipping on all items via USPS.
All fine jewelry is covered under our quality guarantee and limited warranty. We guarantee all of our custom work and jewelry created in-house to be free from defects in workmanship and materials for five years. To remain eligible for this warranty, you must have your jewelry inspected by our store or another authorized representative every 6 months. Any precious gemstones are covered under our Diamond and Gemstone Guarantee. This guarantee does not cover damage caused by accident, abuse, misuse, misapplication, normal or excessive wear and tear, loss, theft, or unexplained disappearance of your fine jewelry. For brand-name and designer jewelry, please refer to the brand's warranty and guarantee. Different brands have warranties specific to their pieces; please reach out to us if you have any questions.
Bridal and custom jewelry are covered for five years from defects in materials and workmanship. Each piece must be inspected by our store or an authorized representative every 6 months to maintain your warranty. If it is determined your jewelry needs maintenance or repairs, you must perform the recommended repairs or your warranty will be voided. Diamonds and gemstones purchased as part of your bridal and custom jewelry are covered under our diamond and gemstone warranty. This limited warranty does not apply to damage caused by accident, abuse, misuse, misapplication, normal or excessive wear and tear, loss, theft, or unexplained disappearance of bridal or custom jewelry. Custom pieces are not eligible for returns; please see our return policy.
The Sylvie brand was built around the love-inspired design process that our founder, Sylvie Levine, has channeled into the jewelry we make. We believe strongly in the eternal symbolism that our jewelry embodies in the life of all relationships. We are passionate about the soul and story that is deeply embedded in our jewelry—its power to ignite and strengthen human connections. The Sylvie brand's mission has always transcended making luxury diamond jewelry. We strive to be a daily reminder of live and its enduring beauty by creating on-trend jewelry with powerful dimension and a story. Sylvie is the namesake jewelry brand of Sylvie Levine, an award-winning designer born and raised in the center of the world's diamond trade: Antwerp, Belgium. Sylvie is as fluent in the art of design as she is in 5 languages and has built a brand that embodies her and her partner's love story—a union and life experience that has resulted in the story and soul behind the jewelry she makes.
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